Last updated: 27 October 2025

Plain‑English summary: This website is for general information about vitaOS and our products. Don’t rely on it for medical decisions. Use the site lawfully and respect our IP. If something goes wrong, our liability is limited as allowed by UK law. England & Wales law applies.

1) Who we are and what these terms cover

These terms govern your use of the website at www.vitaos.co.uk (the Site).

Legal entity (controller/owner): [Replace with your legal company name] (“we/us/our”)

• Trading name: vitaOS

• Company number: TBC

• VAT number: TBC

• Contact: LIFE@vitaos.co.uk

These terms do not govern the L!FE mobile application. The app has its own terms and privacy notices: [link to app T&Cs when ready].

By using the Site, you agree to these terms. If you don’t agree, don’t use the Site.

2) Changes to these terms

We may update these terms from time to time. We’ll post the new version here with a new date. Your continued use means you accept the changes.

3) Using the Site — what you can do

We grant you a limited, revocable, non‑transferable licence to access and use the Site for your personal, non‑commercial use or legitimate business evaluation of our services.

You must:

• Use the Site lawfully and for its intended purpose;

• Comply with all applicable laws and regulations; and

• Respect our and others’ intellectual property rights.

We may suspend or terminate access if you breach these terms.

4) Acceptable use — what you must not do

Don’t do anything that:

Breaches any law or regulation;

• Is fraudulent, misleading, or defamatory;

• Involves sending spam or harmful code (viruses, worms, malware);

• Seeks unauthorised access to the Site, our servers, or other users’ data;

• Interferes with or disrupts the Site’s operation or security;

• Copies, scrapes, or mines content or data except as allowed by law and these terms;

• Infringes any copyright, trade mark, or other IP right;

• Circumvents technical protections (including cookie/consent mechanisms).

5) Intellectual property

All content on the Site (text, graphics, logos, icons, images, videos, code, and overall look & feel) is owned by us or our licensors and is protected by copyright, trade mark, and other IP laws. “vitaOS” and related marks, including the L!FE branding, logos, and taglines, are our trade marks (registered or unregistered). You may not use them without our written permission.

You may print or download extracts for your own lawful use, provided you do not modify the materials, remove proprietary notices, or use them commercially without consent.

6) Health and information disclaimer (important)

The Site may include information about health, wellbeing, nutrition, or fitness for general education only. It is not medical advice. It is not a substitute for professional diagnosis or treatment. Always seek advice from a qualified healthcare professional regarding any medical condition or treatment decisions. Never ignore professional advice because of something you read on the Site.

7) Accuracy, availability, and changes to the Site

We aim to keep the Site accurate and available, but we don’t guarantee it. We may change, suspend, or withdraw any part of the Site without notice. We’re not responsible if the Site is unavailable for any period.

8) Third‑party links and services

The Site may link to third‑party websites or embed third‑party content (e.g., social media posts, videos). We don’t control these and aren’t responsible for their content, security, or practices. Use them at your own risk and check their terms and privacy notices.

9) User content and feedback

If you submit content (e.g., via a contact form or email), you confirm it is your own and lawful to share. You grant us a non‑exclusive, worldwide, royalty‑free licence to use, reproduce, and adapt that content for the purpose of responding to you, improving our services, or operating the Site. Don’t send confidential or sensitive information unless we’ve agreed in writing.

We may remove any content that, in our reasonable opinion, breaches these terms or the law.

10) Privacy and cookies

Our [Privacy Policy] explains how we handle personal data and our legal bases under UK GDPR. Our cookie banner lets you manage optional cookies. See [Cookie Policy or section in Privacy Policy] for details.

11) Liability — read this bit

Nothing in these terms excludes or limits liability where the law doesn’t allow it, including for death or personal injury caused by negligence, or fraud.

Subject to that, we exclude all implied warranties to the fullest extent permitted by law and won’t be liable for:

• Losses not caused by our breach;

• Loss of profit, revenue, business, contracts, goodwill, or data;

• Indirect or consequential losses; or

• Any loss arising from your use of (or inability to use) the Site, reliance on content, or third‑party links and services.

If you’re a consumer, nothing in these terms affects your statutory rights.

12) Indemnity (business users)

If you use the Site on behalf of a business, you agree to indemnify us against claims, liabilities, damages, costs, and expenses arising from your breach of these terms or misuse of the Site.

13) Security

We use reasonable technical and organisational measures to protect the Site and any personal data processed through it. No system is 100% secure. You’re responsible for your own devices, software updates, and safe browsing practices.

14) Force majeure

We’re not liable for failure or delay caused by events beyond our reasonable control (for example, outages, cyber incidents, strikes, failures of suppliers, or natural events).

15) Termination/Suspension

We may suspend or terminate your access if you breach these terms or if we need to do so for legal, security, or operational reasons.

16) Governing law and jurisdiction

These terms and any dispute or claim (including non‑contractual disputes) are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that consumers who live in Scotland or Northern Ireland may bring claims in their local courts.

17) General

• Entire agreement: These terms are the entire agreement for Site use.

• Severability: If a clause is invalid, the rest still applies.

• No waiver: If we delay enforcing these terms, we can still enforce them later.

• Assignment: We may transfer our rights and obligations; we’ll notify you if that happens. You may not assign without consent.

18) Contact us

Questions about these terms? Contact LIFE@vitaos.co.uk

Optional sections you can enable later (delete if not needed now)

A) E‑commerce / subscriptions (if you sell via the Site)

• Pricing includes/excludes VAT as shown; payment is due at order.

• Orders are accepted when we send confirmation. We may refuse orders.

• Delivery/fulfilment terms will be shown at checkout.

• Consumers may have cancellation rights under the Consumer Contracts Regulations (details to be provided at purchase).

• Refunds and returns policy: [link or summary to be added].

B) Accounts/portal access (if you add log‑ins)

• Keep credentials confidential; you are responsible for all activity under your account.

• We may suspend or close accounts for misuse or inactivity.